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Delegate feedback

Appraisal Skills for Appraisers
"This course has been beneficial not only for my learning, but also for confirming and clarifying knowledge"

Effective Minute Taking
"The best workshop I have ever attended! Lots of useful exercises, learnt lots of valuable tips - thank you so much"

Time Management
"The trainer pitched and presented perfectly - I hardly remembered I was in training, but picked up so many tips and tools - I am very motivated to make positive change"

Personal Effectiveness
"Ten times more informative than I imagined"

Recruitment and Selection
"A worthwhile training session for all new and experienced managers"

Manager feedback:

Powerful presentations
"I have seen my staff presenting our new PowerPoint presentation on open days and know they are confident; in fact I am surprised just how confident they are! The staff member I thought would have difficulty with this is the most confident and really enjoys doing them"

Time management workshop
"When my staff member is given tasks she puts them into the Outlook task manager which gives an instant overview of deadlines and what tasks she needs to complete. She updates these with progress to keep track of where she is up to. By following the time management tips she has been able to claw back about 10 15 minutes everyday"

Line management skills course
"My staff member has found tools such as SMART objectives and target setting very helpful. She is also using an action plan to give team members more informal review points so that issues can be looked at early on. She has also learned to tailor her approach to supporting staff according to the different ways they respond to work"